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We respond to all inquiries within 24 business hours. For urgent requests, calling +1-937-915-5791 is the fastest way to reach us. During high-volume periods, response times may extend slightly, but we prioritize every inquiry personally.

Yes. Our 30-minute consultation is completely free with no obligation. We discuss your project, answer your questions, and provide honest recommendations—even if that means referring you elsewhere. We only take on projects where we are confident we can deliver exceptional results.

The more detail, the better. Include your book genre or topic, target audience, approximate word count or scope, your timeline, and whether you have existing material. If you are unsure about any of these, that is perfectly fine—we help you figure it out during the consultation.

Absolutely. We work with clients worldwide via video conferencing, cloud collaboration, and flexible scheduling across time zones. Our team has successfully completed projects for authors in Europe, Asia, Australia, the Middle East, and South America. Distance is never a barrier.

Yes, with client permission. We can connect you with past clients who have agreed to serve as references. Due to confidentiality agreements, we cannot share all client identities, but we are happy to facilitate introductions where possible. Our reviews and testimonials also speak to our track record.

Our standard business hours are Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. We accommodate evening and weekend consultations by appointment for clients in different time zones or with busy schedules. International clients are scheduled at mutually convenient times.